Aquaplanet Help Centre (Internal)

Yes, all Aquaplanet boards come with a 1 year manufacturers warranty. You can find out more information about your warranty here: https://www.aquaplanetspor...

The tool in the repair kit is for tightening or removing the valve on your board if you notice a leak. More information about tightening your valve can be f...

Patch Puncture Repair Instructions You must firstly clean the area with a solvent based cleaner and dry well.  Deflate the board and cut a suitable si...

If you have noticed an air leak around the valve on your board, do not be too worried, this is normally easy to fix simply using the spanner in your repair ...

Although our boards are made of strong PVC and will withstand minor knocks and scrapes, we would advise to take caution when paddling around rockier areas t...

We recommend using MEK glue, which can be found in the repair kits provided with all boards. You can also purchase spare glue on our website: https://www.aq...

If the leak is explosive and air is rushing out then the valve is in the open position and needs to be pushed in and quarter turned to closed – quickly! I s...

Keep your board away from direct sunlight when not in use and keep it stored in a cool, dry place.  Rinse the board and accessories with fresh water to...