Aquaplanet Help Centre (Internal)

Trouble Shooting 1

• Paddle Board Trouble Shooting

Order Questions 8

• Can I get a discount if I buy multiple boards?
• Has my order gone through?
• Can I buy just the board?
• Can I buy a gift card?
• How can I cancel an order?

View all 8

Inflating your board 5

• My pressure gauge is not working - what do I do?
• How long does it take to inflate my board?
• Can I keep my board inflated?
• What is the recommended PSI?
• How do I inflate my board?

Shipping & Returns 4

• When will my order be shipped?
• Shipping Options
• Can I return an item?
• When will my pre-order be shipped?

Warranty & Repairs 8

• Do Aquaplanet boards come with a Warranty?
• What is the tool in the repair kit for?
• How do I patch a board?
• How to tighten the valve to stop leaks
• Will Rocks or sunken objects damage my inflatable board?

View all 8

Getting started / Technical 12

• Using a Manual Pump
• Which way should the paddle logo face?
• How do I deflate and pack up my board?
• How should I store the board?
• Does the paddle float?

View all 12

Buying FAQs 6

• What comes in the Package?
• Would you recommend a board for yoga?
• What is the difference between the Max and Pace?
• Which board is right for me?
• How much weight will each board carry?

View all 6

Stock updates 2

• When will my pre-order be available?
• When will the item I want be back in stock?