If you have discovered a problem with your board, this troubleshooting guide will help direct you to the correct help article.
|Pump||My pump is not working|
The gauge does not work
|Pump||Hose slips off of valve||More force is needed to attach the hose||Why does my pump hose keep slipping out and not attaching?|
|Valve||Air is escaping from the string on the valve cap||Your valve has become loose||How to tighten the valve to stop leaks|
|Valve||Air is escaping from around the outside edge of the valve||Your valve has become loose||How to tighten the valve to stop leaks|
|Board||I have a pinhole puncture||The board has been pierced by a sharp object||How do I patch a board?|
|Paddle||The paddle does not lock and slides up and down||You have not tightened the paddle clamp||The clamp lifts up and turns like a spanner to tighten or loosen the grip.|
How do I extend the paddle?