Aquaplanet Help Centre (Internal)
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Knowledge base
Help Centre
Trouble Shooting
1
Paddle Board Trouble Shooting
Order Questions
8
Can I get a discount if I buy multiple boards?
Has my order gone through?
Can I buy just the board?
Can I buy a gift card?
How can I cancel an order?
View all 8
Inflating your board
5
My pressure gauge is not working - what do I do?
How long does it take to inflate my board?
Can I keep my board inflated?
What is the recommended PSI?
How do I inflate my board?
Shipping & Returns
4
When will my order be shipped?
Shipping Options
Can I return an item?
When will my pre-order be shipped?
Warranty & Repairs
8
Do Aquaplanet boards come with a Warranty?
What is the tool in the repair kit for?
How do I patch a board?
How to tighten the valve to stop leaks
Will Rocks or sunken objects damage my inflatable board?
View all 8
Getting started / Technical
12
Using a Manual Pump
Which way should the paddle logo face?
How do I deflate and pack up my board?
How should I store the board?
Does the paddle float?
View all 12
Buying FAQs
6
What comes in the Package?
Would you recommend a board for yoga?
What is the difference between the Max and Pace?
Which board is right for me?
How much weight will each board carry?
View all 6
Stock updates
2
When will my pre-order be available?
When will the item I want be back in stock?